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Waitlists

Cancelled hours get resold before staff notice.

A waitlist on any court, class, or open-play session offers a freed slot to the next player with a short hold. Recurring weekly bookings give regulars and coaches their hour without freezing the schedule for good.

Waitlist · week of 14 Sep 2026

20 min slots

Time
Mon 18
Tue 19
Wed 20
Thu 21
Fri 22
10:00
10:00
10:00
10:00
10:00
13:00
13:00
13:00
13:00
13:00
15:00
15:00
15:00
15:00
15:00
17:00
17:00
17:00
17:00
open taken selected

Illustrative Thursday grid: a recurring 19:00 block, a released slot on hold, and 3 players waiting for court 2.

The problem

A cancellation at 16:00 for a 19:00 court is money if someone hears about it, and an empty court if nobody does. Meanwhile the regulars who want the same hour every week either get it forever or not at all.

  • 01

    Staff post the free slot in a group chat and the first three replies all think they got it.

  • 02

    A standing booking blocks Tuesday 19:00 all year, including the weeks the group is away.

  • 03

    A coach’s weekly block is entered by hand, and one week it lands on the wrong court.

How it works

In the order it happens.

01

Join the waitlist

When a court, class, or session is full, a player joins the waitlist in one tap. Staff can add someone at the desk too.

02

A slot frees

A cancellation inside the window reopens the slot. The first player on the list gets an email and push notification with a short hold.

03

Hold or pass

The player pays inside the hold and the slot is theirs. If the hold expires, the next player is offered it.

04

Recurring bookings

A regular or a coach gets the same hour each week with an end date. Unconfirmed weeks release by the club’s rule.

What the club decides

Your rules, written once.

OK

Choose how long a released slot is held before it passes to the next player.

OK

Release a recurring slot 48 hours ahead if it is not confirmed, so the hour goes back on sale.

OK

Let a group skip a week for a holiday without losing the booking.

OK

End a coach’s block on the last day of term rather than deleting it week by week.

Questions

The plain answers.

Does the waitlist work for classes too?

Yes. Courts, classes, and open-play sessions all take a waitlist. A freed class place goes to the next person on the list the same way a court hour does.

Can a regular keep their Tuesday slot forever?

For as long as the club allows. A recurring booking has an end date, and the club sets a release rule so an unconfirmed week goes back on sale instead of sitting empty.

What does the waitlisted player see?

A notification that the slot is free, how long they have to take it, and the normal checkout. If they do nothing, the offer moves to the next player.

Waitlists in your club

Bring the real workflow.
Test the real week.

Set it up in a free preview workspace with your own courts, prices, and rules. Nothing is published until you say so.