Lobby — home

Custom domain

Players book on your domain, not ours.

The booking site, the emails, and the payment receipt carry the club’s name. Lobby stays behind the counter, so the player relationship is yours to keep.

White-label setup

book.club.example

Verified
Custom domainbook.club.exampleDone
DNS recordCNAME verifiedDone
CertificateAuto-renewing TLSLive
Booking route/book opens member flowDone
YC

Member booking preview

club.example/book

Club nameYour Club
Primary colorClub navy
Email sender[email protected]

Illustrative domain setup: DNS check, certificate, and brand preview for a club site.

The problem

When players book through a vendor’s app or subdomain, the vendor owns the habit. The club gets the court fee, and the vendor gets the relationship, the email list, and the next booking.

  • 01

    Players search the vendor’s app first, where competitors are one tap away.

  • 02

    Confirmation emails arrive from a brand the player never chose.

  • 03

    Leaving the vendor means leaving the URL players have saved.

How it works

In the order it happens.

01

Connect the domain

Point a subdomain such as book.yourclub.com at Lobby. DNS is verified automatically.

02

Certificate issued

TLS is provisioned and renewed for the domain without any action from staff.

03

Brand the site

Logo, colours, and sender name are set once and apply to the site, emails, and receipts.

04

Publish

The storefront goes live on your domain. The Lobby subdomain keeps working as a fallback.

What the club decides

Your rules, written once.

OK

Keep the booking URL players save even if the software changes later.

OK

Send confirmations and reminders from the club’s own sender address.

OK

Run the same site on several domains for a multi-site club.

OK

Decide what is public before publishing. Drafts are viewable without going live.

Questions

The plain answers.

Do we need a developer to set this up?

No. You add one DNS record at your domain provider. Lobby checks it, issues the certificate, and shows the status until the domain is live.

Is Lobby visible to players anywhere?

Not in the booking path. The site, emails, and receipts carry the club brand. Stripe appears on the card statement as the payment processor.

What if we already have a website?

Keep it. Most clubs put the booking site on a subdomain such as book.yourclub.com and link to it from the existing site.

Custom domain in your club

Bring the real workflow.
Test the real week.

Set it up in a free preview workspace with your own courts, prices, and rules. Nothing is published until you say so.